1. Introduction

Welcome to CollectorUtopia (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website www.collectorutopia.com (the “Site”) and the services provided therein. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Site.

2. Acceptance of Terms

By accessing and using CollectorUtopia’s Site and services, you accept and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use the Site.

3. Modifications to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for any updates.

4. Use of the Site

Eligibility: You must be at least 18 years old to use our Site and make purchases. By using the Site, you represent and warrant that you are at least 18 years old.

Account Registration:

• Creating an Account: To access certain features of the Site, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

Prohibited Activities: You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms.
• Engage in fraudulent activities, including the use of stolen payment methods.
• Attempt to interfere with the proper functioning of the Site.
• Upload or transmit any harmful or malicious content.

5. Product Information and Availability

Product Descriptions: We strive to ensure that all products listed on the Site are described accurately. However, we do not warrant that product descriptions or other content is complete, current, or error-free.

Availability: All products are subject to availability. We reserve the right to limit the quantity of any product we offer and to refuse service to anyone for any reason at any time.

6. Pricing and Payment

Pricing: All prices are listed in U.S. dollars and are subject to change without notice. Prices do not include applicable taxes or shipping fees unless otherwise stated.

Payment Methods: We accept various payment methods as listed on the Site, including credit/debit cards and other payment processors facilitated by WooCommerce.

Billing Information: You agree to provide accurate and complete billing information. By providing payment information, you authorize us to charge the specified payment method for the total amount of your order.

7. Shipping and Delivery

Shipping Policy: We offer shipping services to the addresses specified during the checkout process. Shipping costs and delivery times vary based on location and shipping method selected.

Delivery Estimates: While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances beyond our control.

Risk of Loss: Title and risk of loss for products pass to you upon delivery to the carrier.

8. Returns and Refunds

Return Policy:

• Eligibility: Returns are accepted within [30] days of receipt of the product, provided the item is in its original condition and packaging.
• Non-Returnable Items: Customized or personalized items, as well as certain high-value products, may be non-returnable. Please refer to the specific product page for details.

Refunds:

• Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Method: Approved refunds will be processed and applied to your original method of payment within a certain number of days.

Exchanges: If you need to exchange a product for the same item, please contact us at support@collectorutopia.com.

9. Intellectual Property

Ownership: All content on the Site, including text, graphics, logos, images, and software, is the property of CollectorUtopia or its content suppliers and is protected by intellectual property laws.

Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes, subject to these Terms.

Restrictions: You may not:

• Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content without our prior written consent.
• Use any automated system, including robots, spiders, or data mining tools, to access the Site for any purpose without our express written permission.

10. User Conduct

You agree to use the Site in a manner that is lawful, respectful, and in accordance with these Terms. Harassment, abuse, and other harmful behavior towards other users or our staff will not be tolerated and may result in the termination of your account.

11. Limitation of Liability

To the fullest extent permitted by law, CollectorUtopia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Site or services.
• Any unauthorized access to or alteration of your transmissions or data.
• Any content obtained from the Site.
• Any other matter relating to the Site or services.

Our total liability to you for any claims arising out of or relating to these Terms or the Site shall not exceed the amount you have paid us in the past twelve months for accessing the Site or purchasing products.

12. Indemnification

You agree to defend, indemnify, and hold harmless CollectorUtopia, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from:

• Your use of the Site and services.
• Your violation of these Terms.
• Any violation of your rights by other users.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions.

14. Dispute Resolution

Arbitration Agreement:
Any disputes arising out of or relating to these Terms or the Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in Richmond, Virginia.

Class Action Waiver: You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against CollectorUtopia.

Exceptions: The following claims are not subject to arbitration and may be brought in court:

• Claims for injunctive relief.
• Claims seeking to enforce the indemnification provision.

15. Termination

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Site will immediately cease.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and CollectorUtopia regarding your use of the Site and supersede all prior agreements and understandings, whether written or oral.

18. Contact Us

If you have any questions about these Terms, please contact us:

• By Phone: + 1 (209) 323 1356
• By Mail:
  CollectorUtopia
  1334 Coalter Street
  Richmond, VA 23223
  United States
• By Email: support@collectorutopia.com