1. Introduction

Welcome to CollectorUtopia (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.collectorutopia.com (the “Site”) and make purchases through our online store powered by WooCommerce. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., credit/debit card details)

• Technical Data:

  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
  • Clickstream data

• Usage Data:

  • Information about how you use our Site, products, and services

• Marketing and Communications Data:

  • Your preferences in receiving marketing from us and your communication preferences

3. How We Use Your Information

We use the collected information for various purposes, including:

• To Provide and Manage Services:

  • Process and fulfill your orders
  • Manage your account
  • Provide customer support

• To Improve Our Services:

  • Analyze usage trends and preferences
  • Enhance our website and product offerings

• Marketing and Promotional Purposes:

  • Send you promotional materials, newsletters, and updates (you can opt-out at any time)

• Transactional Communications:

  • Send you receipts, confirmations, and other transactional information

• Security and Compliance:

  • Monitor and protect against fraudulent or unauthorized activities
  • Comply with legal obligations

4. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers:
  We use third-party companies and individuals to facilitate our services (e.g., payment processors like WooCommerce, hosting providers like Namecheap). These service providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Legal Requirements:
  We may disclose your information if required to do so by law or in response to valid requests by public authorities.

• Business Transfers:
  In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

• With Your Consent:
  We may share your information with third parties when you have given explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Site may not function properly without cookies.

6. Third-Party Services

• Namecheap:
  Our website is hosted by Namecheap, and your data may be processed by them in accordance with their privacy policies.

• WooCommerce:
  We use WooCommerce to manage our online store. WooCommerce may collect and process your information as described in their privacy policies.

• Analytics and Advertising:
  We may use third-party services like Google Analytics to analyze website usage and improve our services. These services may collect information about your use of the Site.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access:
  You have the right to request access to the personal data we hold about you.

• Correction:
  You can request corrections to any inaccurate or incomplete personal data.

• Deletion:
  Under certain conditions, you can request the deletion of your personal data.

• Restriction of Processing:
  You may request the restriction of processing your personal data under certain circumstances.

• Data Portability:
  You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

• Object to Processing:
  You can object to the processing of your personal data for certain purposes.

To exercise these rights, please contact us using the contact details provided below.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take appropriate measures to ensure that your data remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Phone: +1 (209) 323-1356
• By Mail:
  CollectorUtopia
  1334 Coalter Street
  Richmond, VA 23223
  United States
• By Email: support@collectorutopia.com